Google Maps and Search
Your profile is often seen before your site. It should be current.
Every review answered, opening hours matching your calendar, news posted on your profile. Your agent drafts, you approve.
Replying to reviews and posting need Google to approve our access, which can take time. Keeping hours in sync works first.
Your profile is often seen before your site. It should be current.
A thank you for the good ones, a careful answer for the hard ones.
The hours on Maps follow the hours of your booking page.
Reviews wait weeks for a reply. The holiday hours on Maps are wrong. The last post is from last year.
A customer finds you closed on a day you are open, or a complaint nobody answered.
Everything on your profile is public, so every change is a preview first.
“Show my latest Google reviews and draft replies to the unanswered ones.”
Found 3 unanswered reviews
Drafted a reply for each one
Flagged one that needs your attention
People find you on Maps, reach your page and book, and new reviews reach you on Telegram.
Replies, posts and hours are prepared as a preview and published only with your approval.
If Google does not confirm a change, it is checked before anything is sent again.
You connect with your own Google account and can disconnect any time.
It drafts. A reply goes public only after you approve it, from the dashboard or on Telegram.
Review replies, posts and opening hours. Nothing else.
No. Gmail, Drive and Meet are the Google app. Your business profile is this separate connection.
Connect your profile and let your agent keep it current.
Connect my Google profile